Optimal Life, Inc. offers a 30 day refund guarantee with no questions asked.
If you are unhappy with anything you have purchased on our Website you must do the following: Send an email to firstname.lastname@example.org for an MRA (Merchandise Return Authorization) form. Any merchandise returned without an MRA will not be processed for a refund. All instructions for shipping will be included in the MRA.
The refund guarantee expires 30 days from the date it arrives at the ship to address as stated in your order per the USPS tracking information provided.
You should expect to receive your refund, less a processing cost of $15, within four weeks of your ship date returning the product. However, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return (3 to 5 business days) and the time it takes your credit card processor to credit your account (5 to 10 business days). The cost of shipping a return is not refundable.